Delivery and return
Conveyance
Parcels are typically sent within 2 to 15 days after receipt of payment. Standard shipment mode is French La Poste’s Colissimo suivi, with signature upon delivery. Whatever the selected shipment mode, we will endeavor to provide you with a link to track your parcel online as soon as reasonably practicable.
Shipping costs include packaging, handling and postal costs. They may comprise a fixed part and a variable part, which depends on the price or weight of the items you have ordered. We kindly advise you to group your items in a single order. We cannot group two distinct orders, and you shall pay shipping costs for each of them. Your parcel is sent at your own risk but special care is applied to parcels containing breakable items.
Packaging
We use standardized, 100%-recyclable packaging material to send your order.
2 kinds of delivery
In-store pick-up:You can pick up your order free of charge at our store, which is located 14 rue des Clercs in Grenoble, France.
- Colissimo suivi: we provide parcel deliveries anywhere in Metropolitan France but currently not in the Overseas departments and territories of France.
Price: 1 bottle = € 9.90 - 2 bottles = € 12.90 - 3 bottles = € 13.90 - more than 3 bottles: € 14.50
- Colissimo International: you can receive your order within 7 to 15 days in the following countries: Germany, Belgium, Netherland, Luxembourg, Switzerland, Great-Britain, Italy, Spain, Austria, Ireland, Portugal, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia, Denmark, Finland, Norway, Sweden, Greece, Malta, Turkey, United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Taiwan, Vietnam, India, Russia and Israel
zone 1: Germany, Belgium, Netherland, Luxembourg,
1 bottle = € 12- 2 bottles = € 14 - 3 bottles = € 15
4 and 6 bottles € 22, and € 8 per any additional set of 6 bottles
zone 2: Great-Britain, Italy, Spain, Ireland, Portugal, Switzerland, Austria
1 bottle = € 15 2 bottles = € 14 3 bottles = € 15
4 and 6 bottles € 22, and € 8 per any additional set of 6 bottles
zone 3: Sweden, Denmark, Hungary, Poland, Czech republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania
1 bottle = € 15 2 bottles = € 18 3 bottles = € 25
4 and 6 bottles € 38, and € 14 per any additional set of 6 bottles
zone 4: Greece, Iceland, Finland, Norway, Turkey
1 bottle = € 18 2 bottles = € 21 3 bottles = € 28
4 and 6 bottles € 57, and € 22 per any additional set of 6 bottles
zone 5: United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Taiwan, Vietnam, India, Russia, Israel
1 bottle = € 32 2 bottles = € 45 3 bottles = € 65
4 and 6 bottles € 133, and € 49 per any additional set of 6 bottles